Central North Correctional Centre: Phone, Address, Inmate Search

Central North Correctional Centre (CNCC) in Penetanguishene, Ontario, stands out as the only facility in Canadian history to operate privately—from 2001 to 2006 it ran as “The Superjail” before becoming a publicly run maximum security prison. Today it holds adult inmates serving up to two years less a day across a catchment area spanning Bradford to Parry Sound.

Location: Penetanguishene, Ontario, Canada · Security Level: Maximum · Address: 1501 Fuller Ave, Penetanguishene, ON L9M 2H4 · Phone: 705-549-9470 · Former Name: The Superjail

What are the maximum security prisons in Ontario?

Ontario operates a network of provincial and correctional facilities, with maximum security designations reserved for those housing inmates requiring the highest level of supervision. Central North Correctional Centre (CNCC) is one of several maximum security facilities in the province, alongside institutions like Central East Correctional Centre and Thunder Bay Correctional Centre.

Central North Correctional Centre details

CNCC sits at coordinates 44°47′51″N 79°55′23″W near Waypoint Centre for Mental Health Care in Penetanguishene (Wikipedia). The facility holds up to 1,184 adult male and female inmates in both detained and sentenced confinement, serving a catchment area spanning from Bradford south to Parry Sound north, and Orillia east to Owen Sound west (South Simcoe CIC). Inmates here can serve sentences up to two years less a day, which is standard for provincial facilities in Ontario.

What makes CNCC stand out in the Ontario correctional landscape is its history. From 2001 to 2006, it operated as “The Superjail,” the only privately managed correctional facility in Canada (Wikipedia). The Ontario Ministry of Community Safety and Correctional Services took over operations in 2006, and the facility has operated as a public institution since.

What is the Central North Correctional Centre phone number?

The main phone number for Central North Correctional Centre is 705-549-9470, according to the South Simcoe Community Information Centre (South Simcoe CIC). This number connects callers to the facility’s main reception for general inquiries, visitation bookings, and administrative matters.

Contact methods

Beyond the main line, the facility maintains several direct contacts for specific departments. Sarah Pickard serves as Executive Assistant to the Superintendent and can be reached at 705-549-5100. Darren Morrison, Deputy Superintendent Administration, handles facility operations and can be reached at 705-549-5120. Liz Cascagnette, the Volunteer Coordinator, manages volunteer programs and can be reached by extension 3013 or via email at elizabeth.cascagnette@ontario.ca (South Simcoe CIC).

The main fax number is 705-549-0634, useful for sending documents such as completed visitor applications or official correspondence (South Simcoe CIC). All contact information was last updated on August 19, 2024, per the South Simcoe CIC record.

Fax and email

Fax submissions remain the primary written communication channel for the facility. The volunteer coordinator’s email address, elizabeth.cascagnette@ontario.ca, offers a direct route for those interested in volunteer opportunities or programs (South Simcoe CIC). General email contact for other departments is not publicly listed, so phone and fax remain the most reliable methods for most inquiries.

Ontario’s provincial policy states that visitation hours should be available for a minimum of four hours each day, seven days a week, with advance booking required at some facilities (Ontario Government). At CNCC specifically, all visits must be pre-booked at least 24 hours in advance—callers should verify current scheduling options by phone before planning their visit.

What is the Central North Correctional Centre mailing address?

The official mailing address for Central North Correctional Centre is 1501 Fuller Ave, Penetanguishene, ON L9M 2H4, as listed on the Ontario Government’s correctional facilities directory (Ontario Government). The cross streets are Fuller Avenue and Oak Ridge Drive, placing the facility in a semi-rural area approximately 150 kilometers north of Toronto.

Full address

When sending mail to an inmate at CNCC, include the inmate’s full name and offender number (if known) in addition to the facility address. Mail delivery to correctional facilities typically undergoes security screening, so allow extra time for letters and packages to reach their destination. The facility is fully physically accessible, which may matter for visitors with mobility considerations (South Simcoe CIC).

Sending mail guidelines

The Ontario inmate information guide outlines standard mail policies for provincial facilities (Ontario Government). Money orders up to $200 may be included in correspondence for inmate canteen accounts, per available visitor guidelines (TrappCall). Cash personal checks and other negotiable instruments are generally not accepted through standard mail—families should verify current policies by calling the facility before sending funds.

Standard mail typically takes 5-10 business days to reach the facility from southern Ontario. Families sending time-sensitive materials, such as documents for parole hearings or legal proceedings, should consider using courier services with tracking confirmation.

Central North Correctional Centre inmate search

There is no public online inmate locator for CNCC, according to the Ontario Government’s inmate information guide (Ontario Government). Unlike federal prisons, which operate searchable inmate databases through Correctional Service Canada, provincial facilities in Ontario do not offer a comparable public tool.

Penetanguishene jail inmate list

To search for an inmate at CNCC, there are two primary paths available. First, contact the facility directly at 705-549-9470 and request to speak with the clerk of records. You may need to provide the inmate’s full legal name and approximate date of birth to assist staff in locating the correct file. Second, use the Ontario Court of Justice Court Case Search Tool, which allows searches for individuals with pending or recent court matters in the provincial system (Ontario Courts). The latter requires a Service Ontario One-key account to access (Ontario Courts).

Those seeking official records may also submit an Inmate Request Form directly to the clerk of records or apply through the Freedom of Information and Protection of Privacy Office (Ontario Government). Both routes require written requests and may involve processing fees or delays.

Access procedures

The Freedom of Information application process involves submitting a formal request to the provincial office, which then forwards the inquiry to CNCC’s records department. Response times vary depending on request volume and the complexity of the records sought. For urgent matters such as upcoming court dates or bail hearings, direct phone contact with the facility remains the fastest route.

Central North Correctional Centre reviews and news

Publicly available reviews for correctional facilities are scarce, but visitor experiences and community discussions occasionally surface through local forums and legal aid organizations. The John Howard Society of Ontario has published visiting handbooks that offer practical guidance for families navigating the CNCC visitation process (John Howard Society).

Visitor feedback

Ontario’s visiting policy allows a maximum of two adult visitors per visit, with sessions typically lasting 20 minutes and capped at two visits per week per inmate (TrappCall). The facility offers core and volunteer rehabilitative programs, including on-site education, which visitors sometimes reference in community discussions (South Simcoe CIC). No fees are charged for CNCC services, making the facility accessible to families regardless of financial circumstances (South Simcoe CIC).

Recent updates

The most recent confirmed update to CNCC’s service information occurred on August 19, 2024, according to the South Simcoe CIC database (South Simcoe CIC). Beyond this date, the facility has not publicly announced policy changes. Visitors are advised to call ahead to confirm current visiting hours before arriving, as schedules may change without prior notice (FedPhoneLine).

Rehabilitation programs and services for offenders are available through the Ontario Government’s dedicated portal, including educational opportunities, substance abuse interventions, and reintegration support (Ontario Government). Families seeking information about an inmate’s program participation should contact the facility directly.

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Families heading to Central North Correctional Centre will benefit from reviewing its visiting hours and rules to ensure visits go smoothly without surprises.

Frequently asked questions

All visits must be pre-booked 24 hours in advance. — Ontario Government (Official Correctional Facilities Directory)

Visiting hours are normally held for a minimum of four hours each day, seven days a week. — Ontario Government (Provincial Visiting Policy)

For families navigating the provincial system for the first time, the gap between federal and provincial inmate records can be genuinely disorienting. Unlike federal prisons, Ontario’s 44 provincial and correctional facilities operate without a centralized public locator—meaning every search starts with a phone call, not a database query. The implication for anyone tracking an inmate at CNCC is straightforward: build your search around direct contact with the facility first, and keep the Ontario Court of Justice tool as a backup for those with active legal matters.